Aberdeen Train Station
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Your journey
Going departing after
Aberdeen Train Station
Address
Aberdeen StationGuild Street
Union Square
Aberdeen
Aberdeen
AB11 6LX Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Buying tickets and collecting them -
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 19:00 Sunday: 08:45 to 21:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
General services information +
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Buses pick up/drop off on College Street |
| Information Systems |
|
Passenger services +
| Service | Information |
|---|---|
| Aberdeen station customer services | |
| Left luggage |
|
| Lost property |
Monday to Sunday: 07:00 to 21:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 03301 092 833 |
First class information +
| Facility | Information |
|---|---|
| Lounge |
Located Next to the booking office Tickets accepted Inter-Available First Class tickets valid for travel on ScotRail services that day Facilities Screens with updated train information, digital freeview television, papers, magazines Refreshments Complimentary refreshments and light snacks Wi-Fi Yes Showers include an Accessible Shower Yes |
| Lounge opening hours | Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 19:00 Sunday: 08:45 to 21:30 |
Station facilities +
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
|
| Refreshment facilities information | Cafe, WH Smith, Bar |
| Toilets |
|
| Toilets information | The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Shops information | WHSmith newsagent. Station has two PhotoMe photo booths. |
| Showers |
|
Accessibility +
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing) |
| Customer help points available |
|
| Staff help |
Meeting Point: At the Automatic Ticket Gates inside the station |
| Staff help opening times | Saturday: 05:00 to 00:30 Sunday: 08:45 to 00:30 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310 Blue Badge parking bays: 10 |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Ticket gates information | Ticket gates to all platforms |
Car parking +
| South College Street Car Park | |
|---|---|
| Operator | ScotRail |
| Spaces | 188 |
| Opening times |
|
| Charges |
|
| Contact details | |
Bus connections +
| Bus services available |
|
| Bus services information | for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
Cycle storage +
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 80 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | additional cycle parking located outside Union Square Shopping Centre |
Other transport links +
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information | visit www.traintaxi.co.uk for details of taxis available for hire |
| Airport available |
|
| Airport information | Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
| Port available |
|
| Port information | Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours) |
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