We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
You can book up to 90 days in advance.
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|Ticket office information||
Station ticket hall
|Ticket office opening hours||Monday to Friday: 06:40 to 10:40 Saturday: 08:00 to 15:15 Sunday: Closed|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Get Oyster card here|
|Top up Oyster pay as you go here|
|Use Oyster pay as you go here|
|Oyster information||Nearby shop sells Oyster cards.|
|London Fare Zone||Zone 3|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||No rail replacement bus services operate from this station.|
|Acton Main Line station customer services||
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
|Lost property contact details|
|Lounge opening hours|
On the paid side of the barrier in the stations ticket hall.
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
|Helpline contact details||0343 222 1234|
|Customer help points available|
|Customer help points information||
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
|Staff help||Staff are available to assist from the first to last train.|
|Staff help opening times|
|Accessible ticket machines|
|Accessible ticket machines information||
Accessible ticket machines are located in the stations ticket hall.
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
|Impaired mobility set down|
|Ticket gates information||
Acton Mainline has a Secure Station accreditation.
|Car parking available|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Taxi rank available|
Elizabeth Line service to Heathrow airport.