We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
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Going departing after
|Ticket office information||
located on platform 1
Accepts cards only
|Ticket office opening hours||Saturday: 06:40 to 18:00 Sunday: 10:20 to 21:30|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Bus stops on Curly Lane
|Alnmouth station customer services||08002006060|
|Lost property||Monday to Sunday: 07:00 to 22:00|
|Lost property contact details||
|Lounge opening hours|
|Waiting room information||Closed until further notice|
|Toilets information||The National key toilets are available at any time with a RADAR key.|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 24 Hours a Day
|Helpline contact details||0800 138 5560 text relay 18001 0800 138 5560|
|Customer help points available|
|Customer help points information||
|Staff help opening times||Monday to Friday: 06:40 to 18:15 Saturday: 06:40 to 18:15 Sunday: 10:20 to 21:00|
|Accessible ticket machines|
|Accessible ticket office counter|
|Accessible ticket office counter information||
staff will come out of the office to assist
|Ramp for train access|
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Level access to platform 1 from Station Carpark, access to platform 2 from council carpark also level.
Lifts available 24hrs
To find our more about travelling around this station, please see the 360 map click here
|Impaired mobility set down|
No designated area is provided. The station front may be used for set down purposes.
|Station Car Park|
|Contact details||0800 200 6060|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Lockers, Stands|
|Storage location||Platform 1|
|Taxi rank available|
|Taxi rank information||