We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
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Going departing after
|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Southbound and Northbound buses will stop outside the station entrance.
|Alsager station customer services|
|Lounge opening hours|
|Waiting room information||Closed until further notice|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08000 11 33 23|
|Customer help points available|
|Staff help opening times||Monday to Friday: Closed Saturday: Closed Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Taxi number displayed on Useful information poster
|Accessible public pay phones||
|National key toilets|
|Step free access coverage||
This is a step free Category B station. This station has ramped access to both platforms. Access between the two platforms is via a level crossing. This station has tactile paving at the edge of each platform.
|Impaired mobility set down|
|Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23302|
|Operator||East Midlands Railway|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Taxi rank available|