We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
You can book up to 90 days in advance.
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Going departing after
|Ticket office information||
By entrance to booking hall
|Ticket office opening hours||Monday to Friday: 06:30 to 19:00 Saturday: 07:30 to 17:30 Sunday: 08:30 to 16:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Station Forecourt, Station Road
|Alton station customer services||
Please contact our Customer Service Department on 0345 6000 650
|Lost property||Monday to Friday: 07:30 to 19:00|
|Lost property contact details||
|Lounge opening hours|
|Waiting room information||Closed until further notice|
|Toilets information||The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.|
|Pay phone||Cards and coins|
Find WiFi Hotspots around Alton station
|Tourist information office|
|Bureau de change|
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day
|Helpline contact details||0800 5282100|
|Customer help points available|
|Customer help points information||
Customer Help points are located on every platform
|Staff help opening times||Monday to Friday: 06:00 to 13:24 Saturday: 06:00 to 13:24 Sunday: 10:00 to 18:00|
|Accessible ticket machines|
|Accessible ticket machines information||
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.
|Impaired mobility set down|
|Station Car Park|
Weekend tickets available after 1200 Fridays £7.90.
Off Peak from 1200 Monday to Friday
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Lockers, Wheel Racks|
|Taxi rank available|