We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
You can book up to 90 days in advance.
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Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Buses pick up/drop off on Ashfield Street, directly in front of the station entrance
|Ashfield station customer services|
|Lost property||Monday to Sunday: 07:00 to 21:00|
|Lost property contact details||
Telephone: 03301 092 833
|Lounge opening hours|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)|
|Customer help points available|
|Staff help opening times|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
This is a Category A station. Accessible to both platforms. The Passenger Assist meeting point is at the Help Point on Platform 1
|Impaired mobility set down|
|Car parking available|
|Bus services available|
|Bus services information||for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)|
|Cycle storage available|
|Taxi rank available|
|Taxi rank information||visit www.traintaxi.co.uk for details of taxis available for hire|