Ashford International Train Station
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Your journey
Going departing after
Ashford International Train Station
Address
Ashford International StationStation Road
Ashford
Kent
TN23 1EZ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
Time
Destination
Platform
Buying tickets and collecting them -
| Facility | Information |
|---|---|
| Ticket office information | On way in to access trains from Station Approach Rd side |
| Ticket office opening hours | Monday to Friday: 05:30 to 21:30 Saturday: 05:30 to 21:30 Sunday: 06:00 to 21:30 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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General services information +
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | From the station forecourt outside the booking hall. |
| Information Systems |
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Passenger services +
| Service | Information |
|---|---|
| Ashford International station customer services | This station has Secure station accreditation - For more information contact 0345 322 7021 |
| Left luggage |
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| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
First class information +
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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Station facilities +
| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
on platform 1/2 there is a heated waiting room
on platform 5/6 there is a heated waiting shelter The Station has a range of perch and standard height seating on all platforms.
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| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee shops and Selecta vending machines |
| Toilets |
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| Toilets information | Platforms - Available during staffing hours |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Cashpoint information | booking hall |
| Bureau de change |
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| Shops |
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| Shops information | newspapers |
| Showers |
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Accessibility +
| Facility | Information |
|---|---|
| Helpline information |
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline.
Monday to Sunday: 24 Hours a Day
|
| Helpline contact details | 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points available |
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| Customer help points information | On platforms 1/2 and 5/6. Also by gateline in the subway. |
| Staff help |
|
| Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket machines information | These are located in the booking hall on the domestic side of the station. They are also located in the subway adjacent to the gateline on the international side of the station. |
| Accessible ticket office counter |
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| Accessible ticket office counter information | Counters can be raised or lowered to suit all customers |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available to book |
| Accessible public pay phones |
Public telephones are not wheelchair accessible |
| National key toilets |
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| Step free access coverage | Whole Station Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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Car parking +
| Car Park B | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 135 |
| Opening times |
|
| Charges |
|
| Contact details | 0330 333 9232 |
| Car Park F | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 315 |
| Opening times |
|
| Charges |
|
| Contact details | 0330 333 9232 |
| Car Park A | |
|---|---|
| Operator | APCOA Parking |
| Spaces | 166 |
| Opening times |
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| Charges |
|
| Contact details |
0330 333 9232
From 1st June - new off peak evening rate (after 18:00) - £1.50 |
Bus connections +
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage +
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 454 |
| Sheltered | Yes |
| CCTV | No |
| Storage location | behind bus stop front of station |
Other transport links +
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
in front of station on Station Approach Road |
| Airport available |
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| Port available |
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