Ashtead Train Station
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Your journey
Going departing after
Ashtead Train Station
Address
Ashtead StationWoodfield Lane
Ashtead
Surrey
KT21 2DR Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wi-Fi
Toilets
Buying tickets and collecting them -
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:40 to 20:00 Saturday: 07:50 to 14:25 Sunday: 09:10 to 16:45 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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General services information +
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
| Information Systems |
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Passenger services +
| Service | Information |
|---|---|
| Ashtead station customer services |
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| Left luggage |
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| Lost property |
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| Lost property contact details |
First class information +
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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Station facilities +
| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | There is a heated waiting room located on Platforms 2/3 which has step-free access Waiting area may only be available during staffed hours at some locations |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | A small outlet selling coffees, teas and newspapers is available from 05.45 - 09.00, Monday to Friday located on platform 1. |
| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Wifi information at this station |
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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Accessibility +
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - comments@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018 |
| Customer help points available |
|
| Staff help |
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
|
| Staff help opening times | Monday to Friday: 05:30 to 00:00 Saturday: 06:50 to 00:00 Sunday: 07:30 to 00:00 |
| Accessible ticket machines |
|
| Accessible ticket machines information | All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
This is a Category B1 station: Step-free access to platforms. Interchange between platforms via level crossing. Step free access to coffee stall on platform 1 - limited times only. Assistance Meeting Point is the Ticket Office. |
| Impaired mobility set down |
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| Disabled parking | Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station |
| Wheelchairs |
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| Ticket gates |
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Car parking +
| Station Car Park | |
|---|---|
| Operator | <a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a> |
| Spaces | 240 |
| Opening times |
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| Charges |
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| Contact details | |
Bus connections +
| Bus services available |
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| Bus services information | Information to plan your onward journey is available in a printable format here. |
Cycle storage +
| Cycle storage available |
|
| Storage type | YES |
| Spaces | 100 |
| CCTV | Yes |
| Storage location | Car park |
Other transport links +
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information | NO |
| Airport available |
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| Port available |
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