Ashurst New Forest Train Station
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Your journey
Going departing after
Ashurst New Forest Train Station
Address
Ashurst New Forest StationLyndhurst Road
Ashurst
Hampshire
SO40 7AA Get directions in Google Maps
Station overview
Ticket machine
Wi-Fi
Buying tickets and collecting them -
| Facility | Information |
|---|---|
| Ticket office information | Platform 1 just inside entrance. |
| Ticket office opening hours |
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| Self service ticket machines |
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| Collection of pre-purchased tickets |
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General services information +
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | To Southampton: Bus stop on Main A35 road opposite station entrance To Brockenhurst: Bus lay-by next to New Forest Hotel |
| Information Systems |
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Passenger services +
| Service | Information |
|---|---|
| Ashurst New Forest station customer services | Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
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| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
First class information +
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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Station facilities +
| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | N/A |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Find WiFi Hotspots around Ashurst New Forest station |
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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Accessibility +
| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
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| Customer help points information | Customer Help points are located on every platform |
| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Step-free category B2 station. Some step-free access to all platforms - please check details. There is step-free access to Platform 1 (for trains to Southampton and London). Access to Platform 2 (for trains to Bournemouth) is either by stepped footbridge or via uneven gravel path (250m) from the council car park in Ashurst. Step-free route between platforms is approximately 900m. Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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Car parking +
| Station Car Park | |
|---|---|
| Spaces | 24 |
| Opening times |
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| Contact details |
0345 6000 650
Access to car park through the New Forest pub car park. |
Bus connections +
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage +
| Cycle storage available |
|
| Storage type | Lockers, Wheel Racks |
| Spaces | 22 |
| Sheltered | Yes |
| CCTV | Yes |
Other transport links +
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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