We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
You can book up to 90 days in advance.
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Going departing after
|Ticket office opening hours||Monday to Friday: 05:10 to 11:50 Saturday: 06:40 to 12:20 Sunday: Closed|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Aylesbury Vale Parkway station customer services||
03456 005 165 (0830 to 1730, Mondays to Fridays)
|Lost property||Monday to Friday: 12:00 to 20:00|
|Lost property contact details||
Telephone: 03456 005 165
|Lounge opening hours|
|Waiting room information||
Inside the main station building.
|Refreshment facilities information||Café|
|Toilets information||Within the station building|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 07:00 to 20:00
|Helpline contact details||03456 005 165|
|Customer help points available|
Passenger Assistance Meeting point is in the booking office (during staffed hours). We recommend that you book assistance in advance of your journey to enable is to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
|Staff help opening times||Monday to Friday: 05:10 to 11:50 Saturday: 06:40 to 12:20 Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step Free Access Category A. Step free access to the platform is via a ramp.
|Impaired mobility set down|
|Station Car Park|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage location||Outside station building|
|Taxi rank available|