We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
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Going departing after
|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
In the event of engineering the bus/coach will collect from: Outside station entrance
|Bordesley station customer services||
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
|Lounge opening hours|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 24 Hours a Day
|Helpline contact details||0800 0248998|
|Customer help points available|
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
|Staff help opening times|
|Accessible ticket machines|
|Accessible ticket office counter|
|Accessible ticket office counter information||
|Ramp for train access|
Accessible taxis are not available
|Accessible public pay phones||
Public telephones are not accessible
|National key toilets|
|Step free access coverage||
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
|Impaired mobility set down|
Bus stops/pick-up access immediately adjacent to station entrance.
|Car parking available|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Taxi rank available|