Bournemouth Train Station
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Your journey
Going departing after
Bournemouth Train Station
Address
Bournemouth StationHoldenhurst Road
Bournemouth
Dorset
BH8 8HX Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Wi-Fi
Phone box
Toilets
Buying tickets and collecting them -
| Facility | Information |
|---|---|
| Ticket office information | Outside both station entrances and in booking hall |
| Ticket office opening hours | Monday to Friday: 05:45 to 19:15 Saturday: 06:15 to 18:00 Sunday: 07:45 to 18:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
General services information +
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | To Southampton / Brockenhurst: Station entrance on Halfords side. To Poole: Station entrance on Asda side. |
| Information Systems |
|
Passenger services +
| Service | Information |
|---|---|
| Bournemouth station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
First class information +
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
Station facilities +
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information | Closed until further notice |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
|
| Toilets information | The toilets are located on both platforms. The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
Find WiFi Hotspots around Bournemouth station
|
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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Accessibility +
| Facility | Information |
|---|---|
| Helpline information |
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can also use our Assisted Boarding Points service. More information here: here Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
|
| Customer help points information | Customer Help points are located on every platform |
| Staff help |
|
| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
|
| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Step-free category B2 station. Level access to both sides of station from separate entrances. Long and steep ramped subway between platforms - up to 1:8 gradient Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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Car parking +
| Main | |
|---|---|
| Spaces | 329 |
| Opening times |
|
| Charges |
|
| Contact details |
Weekend tickets available after 10:00 Fridays £8.30 Off Peak from 10:00 Monday to Friday |
| Premium | |
|---|---|
| Spaces | 38 |
| Opening times |
|
| Charges |
|
| Contact details |
Weekend tickets available after 1000 Fridays £11.30 Off Peak from 1600 Monday to Sunday |
Bus connections +
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage +
| Cycle storage available |
|
| Storage type | Compound, Wheel Racks |
| Spaces | 118 |
| Sheltered | Yes |
| CCTV | Yes |
Other transport links +
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
Yes |
| Airport available |
|
| Airport information | Bournemouth Airport is served by Yellowbus service 737- which serves Bournemouth Square, Railway Station, Winton, Moordown, Northbourne and Parley Cross. View the Yellowbus service 737 timetable here.
|
| Port available |
|
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