Brockenhurst Train Station
Choose date & time
Close ✕You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
But don't worry, you don't have to miss out - be the first to hear when tickets are available with our FREE ticket alert.
Email me when tickets become available
Your journey
Going departing after
Brockenhurst Train Station
Address
Brockenhurst StationStation Approach
Brockenhurst
Hampshire
SO42 7TW Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wi-Fi
Toilets
Buying tickets and collecting them -
| Facility | Information |
|---|---|
| Ticket office information | Located near to both station entrances |
| Ticket office opening hours | Monday to Friday: 05:55 to 19:30 Saturday: 06:30 to 19:30 Sunday: 08:35 to 18:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
General services information +
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Station forecourt, ticket office entrance. |
| Information Systems |
|
Passenger services +
| Service | Information |
|---|---|
| Brockenhurst station customer services | Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
First class information +
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
Station facilities +
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information |
Both Platforms. Waiting rooms are heated and seating complies with the Code of Practice. The waiting room on platforms 3/4 closes at 1600. |
| Trolleys |
|
| Refreshment facilities |
|
| Refreshment facilities information | Currently only a vending machine available. |
| Toilets |
|
| Toilets information | The toilets are located on all the platforms. Toilets on Platforms 1/2 are open 06:00 - 21:00, and toilets on Platforms 3/4 are open 06:00 - 17:00. The National key toilets are located on Platforms 1/2; these toilets are operated by a radar key. A radar key is available from station staff upon request. |
| Baby changing |
|
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
Accessibility +
| Facility | Information |
|---|---|
| Helpline information |
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 22:00 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 22:00 please wait by the Assisted Boarding Point on the platform/s boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. After staffing hours, you can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Meeting point for assistance - ticket office or platforms. Assisted Boarding Point on platforms after staffing hours. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
|
| Customer help points information | Customer Help points are located on every platform |
| Staff help |
Staff help available until 22:00 daily |
| Staff help opening times | Monday to Friday: 05:45 to 22:00 Saturday: 06:15 to 22:00 Sunday: 07:30 to 22:00 |
| Accessible ticket machines |
|
| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Lifts to all platforms from Ticket Office entrance. No lift access to or from entrance and exit on the other side. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
Car parking +
| Station Car Park | |
|---|---|
| Spaces | 240 |
| Opening times |
|
| Charges |
|
| Contact details |
Weekend tickets available after 1000 Fridays £8.30 Off Peak from 1000 Monday to Friday |
Bus connections +
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage +
| Cycle storage available |
|
| Storage type | Stands, Wheel Racks |
| Spaces | 122 |
| Sheltered | Yes |
| CCTV | Yes |
Other transport links +
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
Yes |
| Airport available |
|
| Port available |
|