Can I change my seat reservation?
If you have purchased a flexible ticket (including an Anytime, Off-Peak or Super Off-Peak ticket) you may be able to add or change your seat reservation(s) before you start your journey.
To add or change your reservation, sign in to My account and then select 'View your bookings'. This will give you a list of your bookings, please select Amend journey on the booking you wish to make a change to.
Please note that you will be unable to amend your seat reservations online if you have purchased travel supplements (including PlusBus, First Class upgrades and London Travelcards). To make changes to your seat reservations, please contact the call centre on 0371 244 2389. Please note that we do not charge an admin fee on Advance tickets booked through our website, mobile site or Train Tickets app.← Back to customer service