We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
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|Ticket office information||
On the station concourse
|Ticket office opening hours||Monday to Friday: 04:55 to 22:45 Saturday: 04:55 to 22:45 Sunday: 06:20 to 23:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||From the rear of the station, at the Pride Park exit|
|Derby station customer services|
Platform 6 and 7 Currently Closed
All First Class tickets
Screens with updated train information
Complimentary tea and coffee, biscuits and snacks
|Lounge opening hours|
|Waiting room information||
Accessible seating available on platforms.Closed until further notice
|Toilets information||The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request.|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08000 11 33 23|
|Customer help points available|
|Customer help points information||
Customer Information Desk
|Staff help opening times||Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.
This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.
|Impaired mobility set down|
|Station Car Park|
|Operator||East Midlands Railway|
03457 125 678
Derby Zone 3, car parking is available
Daily - £11.50, Off Peak - £7.00
Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Wheel Racks|
|Storage location||Located in North Car Park|
|Taxi rank available|
|Taxi rank information||
On station forecourt
KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk
When it first opened in 1839, Derby train station was one of the largest in the UK. At that time, the city was a dominant force in the Victorian industrial revolution – home to one of the world’s first factories and the Midland Railway. Although the current station has undergone decades of renovations (its iconic Victoria façade was removed in the ‘80s), the original clock still exists. Today, Derby is one of the most important stations in the UK, connecting passengers from all over the UK.
Derby is the UK’s most central city, and as such one of the most historically important. It was at the centre of the industrial revolution in the 19th century, with the UK’s first factories built here. This heritage still lives on, with Rolls Royce, Royal Crown Derby and more still carrying on manufacturing in the city. But it’s not all industry; Derby has a thriving café culture, and is home to modern galleries, museums, and theatres.
As the name suggests, Pride Park – home to Derby Country FC – is the pride of the city. It’s more than just a football stadium, too; it turns into a 250m indoor cycle track, café, bar, and gym when the Rams aren’t playing. It also hosts cultural and music events, with capacity totalling 5,000. If football isn’t your thing, Derby also has a diverse range of dance, drama, art, music, and theatre. Venues you have to visit include the Guildhall Theatre, Derby Arena, and The Derby Shakespeare Theatre Company.
Most of your shopping can be done at Westfield Centre, which attracts visitors from all over the country. It features all of your favourite retail chains, as well as numerous restaurants, bars, and cafes. The Cathedral Quarter is perfect for independent shopping, with a wide range of small retailers selling niche products and gifts. If you’re searching for more high-end items like art, the Derby Art Gallery has some of the best collections.
Derby is a multicultural city, and as such has a wide range of food and drink venues on offer. Locals love to visit The Cotton Shed – a converted pub within a UNESCO world heritage site, harking back to the city’s industrial past. For Asian cuisine, you’ll have to head to Anoki; not only is it the best Indian food in the city, but the whole country. If you’re a fan of Tapas, Spanish Bar Lorentes is a muse-visit – the seafood Paella is to die for.
The main train station in Derby is Derby train station (also known as Derby Midland).
Derby city centre is just a 15-minute walk from Derby train station, with taxis also providing services.
Derby train station has two drop off bays.
Derby train station does have a car park, with prices starting from £2 per hour.
Pride Park is just a 12-minute walk from Derby train station.