We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
You can book up to 90 days in advance.
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Going departing after
|Ticket office information||
In the booking hall.
|Ticket office opening hours||Monday to Friday: 05:55 to 21:30 Saturday: 06:25 to 20:40 Sunday: 11:15 to 21:30|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Rail Replacement Coaches leave from the front of the station.
|Dunbar station customer services||
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
|Lost property||Monday to Sunday: 07:00 to 21:00|
|Lost property contact details||
Telephone: 03301 092 833
|Lounge opening hours|
|Waiting room information||
Part of ticket office building
|Toilets information||The toilets are located in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours.|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)|
|Customer help points available|
|Staff help opening times||Monday to Friday: 06:10 to 21:15 Saturday: 07:00 to 20:00 Sunday: 11:15 to 18:30|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Staff members telephone Taxi firm for customers, arrive within a few minutes
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office
Blue Badge parking bays: 6
|Impaired mobility set down|
|Station Car Park|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
Within car park
|Taxi rank available|