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Facility | Information |
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Ticket office information | High Level (all destinations): Travel Centre next to Gordon St exit |
Ticket office opening hours | Monday to Friday: 05:15 to 20:15 Saturday: 05:15 to 18:00 Sunday: 09:00 to 19:00 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Bus pick up / drop off on Gordon Street. |
Information Systems |
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Service | Information |
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Glasgow Central station customer services |
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Left luggage |
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Left luggage contact details |
Telephone: 0208 090 9939 |
Lost property |
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Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0330 024 0215 |
Facility | Information |
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Lounge |
![]() The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30. Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information. |
Lounge opening hours | Saturday: 07:00 to 18:00 Sunday: 10:00 to 18:00 |
Facility | Information |
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Seating area |
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Waiting rooms |
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Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key Accessible shower is available within the changing places facility. |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Post box information | Located on the concourse |
Tourist information office |
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Cashpoint |
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Cashpoint information | Located on concourse |
Bureau de change |
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Shops |
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Shops information | Wide range of shops |
Showers |
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Facility | Information |
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Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Helpline contact details | If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator. |
Customer help points available |
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Staff help |
![]() Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901. The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available. |
Staff help opening times | Saturday: 04:00 to 00:30 Sunday: 07:00 to 00:30 |
Accessible ticket machines |
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Accessible ticket office counter |
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Accessible ticket office counter information | Ticket Office: available Travel Centre: not available |
Induction loop |
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Ramp for train access |
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Accessible taxis |
Accessible taxis can be located on Gordon Street. |
Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15. High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street. |
Impaired mobility set down |
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Disabled parking |
At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff |
Wheelchairs |
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Ticket gates |
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Ticket gates information | Ticket gates are located on platforms 3 to 17 |
Oswald Street NCP Car Park | |
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Operator | NCP |
Spaces | 555 |
Opening times |
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Charges |
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Contact details |
0845 050 7080
Nearest car park is NCP Long Stay Car Park at Oswald Street, access to platform 15 from level 5. Access via station available during station opening hours. For parking charges see https://www.networkrail.co.uk/stations/glasgow-central/ |
Bus services available |
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Bus services information |
First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables: www.firstgroup.com/ukbus Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times: www.arrivabus.co.uk and www.stagecoachbus.com Not all buses are accessible Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info For information about all public transport in Glasgow and Strathclyde the area visit: www.spt.co.uk |
Cycle storage available |
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Storage type | Stands, Wheel Racks |
Spaces | 70 |
Sheltered | Yes |
CCTV | Yes |
Transport | Information |
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Taxi rank available |
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Taxi rank information |
Taxis are available outside opposite the Gordon Street exit |
Airport available |
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Airport information | GLASGOW AIRPORT: First operate the Glasgow Shuttle 500 bus, running every ten minutes direct to the airport. There are stops just outside Glasgow Central station on Bothwell Street and Waterloo Street. For times: www.firstglasgow.com
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Port available |
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Port information | Service to Gourock for onward ferry connection to Dunoon and Kilcreggan. Service to Wemyss Bay for onward ferry connection to Rothesay. Service to Ardrossan Harbour for onward ferry connection to Brodick. Service to Stranraer for onward ferry connection to Belfast. |
The busiest train station in Scotland, Glasgow Central Station sees more than 38 million passengers every year. It was opened in 1879, connecting the country’s industrial powerhouse to other major cities. It was redesigned between 1901 to 1905, with iconic glass roof and bridge, nicknamed ‘Hielanman’s Umbrella’, becoming an iconic landmark in the city. The building’s architecture reflects the era in which it was built, with it and its neighbouring buildings inspired by Victorian designs.
Glasgow is Scotland’s largest city and the fourth-most populous city in the UK. It found wealth between the 18th and 20th centuries from trade and shipbuilding, leading to its famous Victorian and art noveau architecture. Today, it’s a cultural hub, home to acclaimed museums, restaurants, and a fantastic nightlife. It’s one of the most popular destinations in the country for people travelling from within and outside of Scotland.
Glasgow was awarded city of culture in 1990, and in the following three decades has proven why. It’s home to Europe’s largest civic arts collection, with works including Van Gogh, Degas and more spanning 20 museums. You can find the Scottish Opera and Scottish Ballet, as well as a wide range of music venues – awarding it the accolade of a UNESCO City of Music. Glasgow means “dear green place” in Gaelic – a reputation it certainly lives up to with over 90 parks and gardens. Visit Kelvingrove Park and Cunningar Loop for a breath of fresh air away from the hustle and bustle of the city centre.
Glasgow isn’t famous for its shopping, but it’s still a great place for some retail therapy. It’s home to three big shopping centres very close to the train station, offering high street favourites, independents, and a great range of cafes and restaurants. Visit Style Mile if you’re searching for high street fashion favourites, or the West End for hidden quirky shops along cobbled streets. Most shops are open until 7pm – some later on Thursday evenings – so it’s a great place to shop until you drop.
Glasgow’s food and drink scene is impressive. The city is close to some of the UK’s best produce, and restaurants take full advantage – choose from seafood and shellfish to game and cheeses. Gin and beer may be at the height of their popularity, but it all started in Glasgow. Specialist gin and whiskey bars are rife, serving up the very best local drinks available. National favourite BrewDog has found its second home in Glasgow, so don’t be surprised to find them in almost every bar you come across.
As the name suggests, Glasgow Central station is in the centre of the city, just walking distance away from all of the major restaurants, bars, and attractions.
Glasgow has one of the most densely populated railway networks in the UK, with a huge 186 train stations in the Greater Glasgow area.
Glasgow Central does have lockers, which can be found by platform 1.
You can leave luggage at Glasgow Central station, with excess baggage situated by platform 1.
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