Guildford Train Station
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Your journey
Going departing after
Guildford Train Station
Address
Guildford StationStation Approach
Guildford
Surrey
GU1 4UT Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Phone box
Toilets
Post box
Buying tickets and collecting them -
| Facility | Information |
|---|---|
| Ticket office information | In booking hall of both entrances |
| Ticket office opening hours | Monday to Friday: 06:15 to 21:00 Saturday: 06:15 to 21:00 Sunday: 07:00 to 21:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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General services information +
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Bus lay-by in Station Forecourt off Walnut Tree Close. |
| Information Systems |
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Passenger services +
| Service | Information |
|---|---|
| Guildford station customer services |
Please contact our Customer Services Department on 0345 6000 650 |
| Left luggage |
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| Lost property |
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| Lost property contact details |
First class information +
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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Station facilities +
| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | yes |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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Accessibility +
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Friday: 06:00 to 22:00 Saturday: 06:00 to 22:00 Sunday: 06:00 to 22:00 |
| Helpline contact details | If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator. |
| Customer help points available |
|
| Customer help points information | Help points are available on all platforms |
| Staff help |
|
| Staff help opening times | Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Accessible ticket office counter information | A low height ticket office counter is located within the main booking hall. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
The taxi rank is located outside the main station entrance (platform 2) |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance. There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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Car parking +
| Farnham Road | |
|---|---|
| Spaces | 330 |
| Charges |
|
| Contact details |
This car park is managed by Apcoa on behalf of Network Rail. For queries on car parking at Guildford Station please email Contact.Us@APCOA.com Weekend tickets available after 1200 on Friday £9.00 Off Peak from 1115 Monday to Friday Premium Spaces Daily £15.20 Saturday £10.00 Sunday £2.00 Bank Holiday £10.00 Weekend ticket available after 1200 noon Friday £16.00 Off Peak from 1600 Monday to Saturday |
| Multi-Storey | |
|---|---|
| Spaces | 250 |
| Charges |
|
| Contact details |
Season ticket holders only |
| Smart Car Spaces | |
|---|---|
| Spaces | 77 |
| Charges |
|
| Contact details |
Weekend tickets available after 1200 Fridays £4.80 Off Peak from 1600 Monday to Saturday |
Bus connections +
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage +
| Cycle storage available |
|
| Storage type | Compound, Stands, Wheel Racks |
| Spaces | 378 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Car parks 1 & 2 |
Other transport links +
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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