How can I check a booking I have made using the mobile application and how will I know if it was successful?
Tickets can be checked via the ticket wallet section of the mobile app, when you make a booking using the app it can be viewed through the 'My account' section on the CrossCountry website.
Bookings made on the website will be able to be viewed on your mobile phone/device the next time you are connected to a network, giving you total access to your journey details wherever you are.
Once you have completed your booking, a confirmation email will be sent to your registered email address when booking on the website and mobile app. Alternatively you can check in 'My account' or your ticket wallet when using the Train Ticket app.← Back to customer service