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We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.

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How do I change or get a refund on a Smartcard Season ticket?

If you need to change a Season ticket for any reason, please contact our Smartcard Support Team on 0371 244 2389. This number is also printed on the back of your CrossCountry Smartcard.

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