I lost connection while making a booking using the mobile application, did my booking go through?
The easiest way to check if your booking has gone through is to:
1. Close the application
2. Open the application again
3. Navigate to the ticket wallet list, and refresh the list
4. Check if the booking is in the list - if it is, your booking has been successfully processed
If you are still not confident, please contact us.← Back to customer service