We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.
You can book up to 90 days in advance.
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Train operators can only release tickets for sale up to 90 days in advance.
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|Ticket office information||To right of station entrance|
|Ticket office opening hours||Monday to Friday: 06:55 to 19:00 Saturday: 06:55 to 16:55 Sunday: 10:10 to 17:10|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||From the front of the station|
|Paignton station customer services||
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Lost property||Monday to Friday: 08:00 to 19:00 Saturday: 09:00 to 17:00 Sunday: 10:00 to 16:30|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||Ticket hall Ticket office hours|
|Refreshment facilities information||Coffee shop/café|
|Toilets information||The toilets are located on Platform 2.|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
|Shops information||Coffee shop/café|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08001 971 329 or 18001 0800 197 1329 (Textphone)|
|Customer help points available|
|Staff help||Meeting point: Ticket office.|
|Staff help opening times||Monday to Friday: 08:30 to 17:15 Saturday: 08:30 to 16:55 Sunday: 10:10 to 16:30|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible taxis||Contact local taxi companies for details of accessible taxis or member of staff|
|Accessible public pay phones||The public phones are not accessible|
|National key toilets|
|Step free access coverage||
Step Free Category B1 Station Step free access available to both platforms, access between platforms via level crossing to the north of the station.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
|Impaired mobility set down|
|Disabled parking||Set down/drop off location is available at the station entrance. .Assisted Travel meeting point - Ticket Office main entrance. Please notify a member of staff.|
|Operator||APCOA Parking (UK) Limited|
|Contact details||0345 165 2030|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here|
|Cycle storage available|
|Storage location||Platform 2|
|Taxi rank available|
|Taxi rank information||Yes|