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Facility | Information |
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Ticket office information | In ticket hall |
Ticket office opening hours | Monday to Friday: 06:10 to 20:00 Saturday: 06:10 to 20:00 Sunday: 08:00 to 20:00 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Adjacent to the taxi rank by the archway exit from Platform 2 |
Information Systems |
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Service | Information |
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Taunton station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
Left luggage |
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Lost property |
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Lost property contact details |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information | Situated on the platforms. |
Trolleys |
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Refreshment facilities |
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Refreshment facilities information | Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available. |
Toilets |
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Toilets information | The toilets are located on Platforms 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Post box information | Platform 2 |
Tourist information office |
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Cashpoint |
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Cashpoint information | Station entrance |
Bureau de change |
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Shops |
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Shops information | Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available. |
Showers |
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Facility | Information |
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Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Helpline contact details | 08001 971 329 or 18001 0800 197 1329 (Textphone) |
Customer help points available |
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Staff help |
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Staff help opening times | Monday to Sunday: 24 Hours a Day Monday to Friday: 24 Hours a Day Saturday: 05:30 to 23:30 Sunday: 08:00 to 01:30 |
Accessible ticket machines |
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Accessible ticket machines information | Accessible ticket machines are located at the station entrance by the ticket office. |
Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis | Accessible taxis are available. Please request staff assistance. |
Accessible public pay phones | Please request staff assistance. No public phones are accessible. |
National key toilets |
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Step free access coverage | Whole Station Step Free Category A Station - This station has step free access to all platforms via subway and the lifts |
Impaired mobility set down |
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Disabled parking | Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff. |
Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | APCOA Parking (UK) Limited |
Spaces | 406 |
Opening times |
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Charges |
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Contact details | 0345 165 2030 |
Bus services available |
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Bus services information | Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Stands |
Spaces | 82 |
Sheltered | Yes |
CCTV | Yes |
Storage location | Platforms 1 and 5 |
Transport | Information |
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Taxi rank available |
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Taxi rank information | Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff. |
Airport available |
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Port available |
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