What are the benefits of using a Smartcard?
Smartcards are more secure, durable and flexible than their paper equivalents. If your card is lost or stolen, you can let us know and we can block it so that no one else can use it. (This can be done by calling our Smartcard Support Team on 0371 244 2389.) They're also more convenient, allowing you to order tickets online and collect at the station without having to queue up.
You can also store more than one ticket on your card at a time. One card, many journeys!← Back to customer service