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We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.

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What if I need to claim compensation for delayed journeys when travelling with a Smartcard?

The terms are the same as for travel with a paper ticket. You can find out more by visiting crosscountrytrains.co.uk/delayrepay

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