What is an m-Ticket?
For some tickets on some routes the train operating companies accept electronic tickets that contain a barcode for the purposes of validating your ticket.
Fares marked with the m-Ticket symbol will be sent to your phone. When travelling using an m-Ticket you may be asked to present your m-Ticket barcode for scanning. Some stations have access gates, some of which may be fitted with barcode reading devices that enable you to present your m-ticket barcode for scanning to permit entry or exit.
Where gates are not equipped to read your m-ticket you will need to show your ticket to a memer staff supervising the gates to enter or exit the stations.
Please note: If you are travelling within 2 hours of purchasing your ticket, your m-ticket will not be available until 2 hours after your purchase. Furthermore, please note that m-Tickets are non-refundable and non-amendable.← Back to customer service