What items can I take on board and what luggage facilities do you offer?
We have a very limited amount of space on our trains to store luggage, here is some advice on how to make your journey with us as smooth as possible. Remember, you need to be able to carry your luggage and lift it on and off the train.
What can I bring on board?
We strongly recommend that you bring one item of luggage, which measures a maximum of 90cm by 70cm by 30cm, because of the limited amount of storage space on board our trains. A handbag, small rucksack or satchel bag can be stored under the seat in front of you or on your lap. Soft bags and small cases are easier to stow and will be more secure in the overhead racks.
Any luggage in excess of this may be subject to an additional charge on-board our services, in line with the National Rail Conditions of Travel.
The National Rail Conditions of Carriage (the contract between us and you) sets out what you can and cannot take on to any UK train.
Read the National Rail Conditions of travel.← Back to customer service