Skip to content Skip to footer

We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.

What should I do if my Season ticket is lost or stolen?

 If you lose your Season Ticket or it is stolen, report this immediately to the ticket office/ point of purchase where you bought it. You should also report this to the police.

If you or we cannot recover the lost or stolen ticket, we will then consider an application for a duplicate ticket, if the original was issued for a period of one month or more.

We do not issue duplicates in respect of lost or stolen 7 Day Season Tickets. We may ask you or others for information. There is an administration charge when we issue a duplicate Season Ticket. 

← Back to customer service

Was this answer useful?