Skip to content Skip to footer

We are deeply saddened to hear about the death of Queen Elizabeth II. Our thoughts and condolences are with the Royal Family at this very sad time. Visit the Royal website for more information.

Why do I need a Photocard?

We cannot sell a Season ticket without a valid Photocard. Photocards are needed on any period Season ticket with the exception of Oyster Cards.

If you are renewing your Season ticket you can use your existing Photocard. Please note any form of railcard (including 16-25 Railcards) cannot be used as a Photocard.

Please remember that your Photocard and ticket must be produced for inspection when requested.

← Back to customer service

Was this answer useful?